Questions About Ordering

From time to time, you might have questions. Especially if you've never ordered cookies online before. So, here's a quick look at some of the most common questions we get at McTavish.biz, along with the corresponding answer.

Q: Will my cookies be fresh when they arrive?

A: Absolutely. Our cookies are hand made, lovingly baked and hand packaged so they arrive fast and fresh. Also, shortbread has an exceptionally long shelf life, so a day or two in the mail is no big deal for these scrumptious morsels.

Q: How long will it take to process my order?

A: We can usually get your order ready and out the door in 24 hour or less (depending on when you make the order).

Q: Is there a minimum order?

A: You can order as little as two packs of McTavish cookies. But let's be honest, once you try one of our cookies, you're going to wish you had a lot more than just a few packs. You might consider five or more just to be safe.

Q: How will you ship my cookies?

A: Over the years, we've perfected our packaging process to a fine art. Mingled with UPS expert delivery service, your cookies will get there without a crumble.

Q: How do I decide which cookies are best?

A: Every McTavish creation is great. But don't just take our word for it. Ask your friends. Chances are one of them has tried McTavish before. Ask them what to order. Or just order one of everything to cover all your bases.